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Aged Care Help

Aegis Aged Care
Aegis Aged Care is a private organisation that provides residential aged care services, including full care support in Western Australia.
http://www.aegiscare.com.au
  • Phone: 08 9355 3455
  • Fax: 08 9355 3466
Aged Care and Standards Accreditation Agency
The Aged care and Standards Accreditation Agency are key in the management of the residential aged care accreditation process using the Accreditation Standards. The Agency also promote a high standard of care within the industry and assist in the improvement of the service by educating, informing and training the associated parties.
www.accreditation.org.au/
  • Phone: (02) 9633 1711
  • Fax: (02) 9633 2422
Aged Care Association
The Aged Care Association represents voluntary and private aged care providers and services in Australia.
http://www.agedcareassociation.com.au/
  • Phone: 02 6285 2615
  • Fax: 02 6281 5277
Australian Government - Department of Health and Ageing - Aged Care Complaints Investigation Scheme
The Aged Care Complaints Investigation Scheme is available to anyone who wishes to provide information or make a complaint about an Australian Government subsidised aged care service that may need to be investigated. It replaces the former Aged Care Complaints Resolution Scheme.
http://www.health.gov.au/internet/wcms/Publishing.nsf/Content/ageing-complaints-index.htm
  • Freecall: 1800 550 552
Aged Care Connect
Aged Care Connect is a private business that provides aged care placement services, which help families find an appropriate aged care or nursing home for elderly family members.
http://www.nursinghomes.com.au/
  • Phone: 03 9842 7277
Aged Care Crisis
Aged Care Crisis provides support and advocacy for Australians in aged care and their families who have suffered abuse or neglect in the aged care system and aims to help all people be treated humanely and with dignity in the aged care system.
http://www.agedcarecrisis.com/acc/
Aged Care Direct
Aged Care Direct is non-profit organisation that provides advisory services and resources to aged care providers in Australia.
http://www.agedcaredirect.com.au
Aged Care Guide
The Aged Care Guide provides information and directories of residential aged care, retirement living, community packages, nursing homes and other aged care services.
http://www.agedcareguide.com.au/
  • Fax: 08 8276 6477
Aged Care in Australia
Aged Care in Australia provides online aged care information and listings of aged care facilities and retirement villages in Australia.
http://www.agedcare.com.au/
  • Phone: 1300 727 374
Aged Care in Victoria
Aged Care in Victoria aims to help members of the public and health professionals access Victorian Aged Care information and services.
http://www.health.vic.gov.au/agedcare/
  • Phone: 03 9096 7389
  • Fax: 03 9096 7943
Aged Care Network
The Aged Care Network provides free access to information designed to help care recipients choose and register with aged care services and residential aged care and allows aged care service providers to register with the Network also.
http://agedcarenetwork.com.au
  • Phone: 1800 266 606
Aged Care Online
Aged Care Online is a directory of aged care services in Australia.
http://www.agedcareonline.com.au/
  • Phone: 03 9580 2522
  • Fax: 03 9580 2544
Aged Care Placement Services
Aged Care Placement Services help find suitable placements in aged care facilities and nursing homes.
http://www.agedcareplacement.com.au
  • Phone: 03 9820 5299
  • Fax: 03 9820 1893
Aged Care Quality Association
The Aged Care Quality Association provides membership to individuals, associates and organisations who have an interest in improving aged care in Australia.
http://www.acqa.org.au/
The Aged Care Rights Service
The Aged Care Rights Service is a community legal centre that provides advice, advocacy and support for recipients of commonwealth funded aged care.
http://www.tars.com.au/
  • Phone: 02 9281 3600
  • Fax: 02 9281 3672
Benetas
Benetas is a non-profit organisation that provides overnight and residential aged care and various community care and aged care packages in Victoria.
http://www.benetas.com.au
  • Phone: 03 8823 7900
  • Fax: 03 9822 6870
Carrington Aged Care
Carrington Aged Care runs 4 aged care homes in Melbourne.
http://www.carringtonagedcare.com.au/
Centre for Research on Ageing
The Centre is dedicated to improving the health and well-being of older persons through a multidisciplinary research approach. It is a unique, multi-disciplinary research Centre strategically positioned within the Division of Health Sciences but with relevance to other Divisions across the University.
www.cra.curtin.edu.au
  • Telephone: +61 8 9266 7993
  • Telephone: +61 8 9266 3558
  • Fax: +61 8 9266 2508
Columbia Aged Care Services
Columbia Aged Care Services is a private organisation that provides residential aged care in Sydney.
http://www.cnh.com.au
  • Phone: 02 9764 7800
  • Fax: 02 9764 2078
Companion Card
A card that allows peoples with a profound disability to the one admission fee for themselves and there carers, opening up participation in community events and preventing discrimination.
http://www.companioncard.org.au/
CSIRO
The CSIRO (Commonwealth Scientific and Industrial Research Organisation) is Australia's national scientific research agency and their website provides a wide range of resources for different topics and information about the CSIRO's activities and research.
http://www.csiro.au/
  • Phone: 1300 363 400
  • Fax: 03 9545 2175
Hammond Care
Hammond Care is a private organisation that provides in - home and residential aged care serives in Sydney, with a paticular focus on the financially disadvantaged.
http://www.hammond.com.au
  • Phone: 02 8280 8444
  • Fax: 02 9267 3103
Helping Hand Aged Care
Helping Hand Aged Care is a non-profit organisation that provides a range of aged care services including in home care and independent living services, help for carers and residential care facilities.
http://www.helpinghand.org.au/
  • Phone: 1300 653 600
McKenzie Aged Care Group
McKenzie Aged Care Group is a private organisation that provides residential aged care in NSW, Queensland and Victoria.
http://www.mckenzieacg.com/
  • Phone: 03 9530 8603
  • Fax: 03 9530 8663
Mercy Health and Aged Care
Mercy Health and Aged Care provide aged care residential and nursing facilities and home care services based on catholic values.
http://www.mercy.com.au
  • Phone: 03 8416 7777
  • Fax: 03 8416 7888
Mercy Health and Aged Care Central Queensland Ltd
Mercy Health and Aged Care Central Queensland Ltd provides a range of health and aged care services based on catholic values.
http://www.mercycq.com/
Millenium Aged Care
Millenium Aged Care provides placement services for aged care and nursing homes in Australia.
http://www.millenniumagedcare.com.au/
  • Phone: 03 9899 4877
  • Fax: 03 9899 4977
Murray Mallee Aged Care Group
The Murray Mallee Aged Care Group is a non-profit organisation that provides specialised in-home aged care and aged care packages for people living in the remote and rural areas of Murray Mallee.
www.murraymallee.org.au
  • Phone: 08 85322 255
  • Fax: 08 8532 2522
Retirement and Aged Care in Australia
Retirement and Aged Care in Australia is a non-profit organisation that aims to improve the quality of life of Australians 55 years and older through education, advocacy and information about available services.
http://www.ageing.com.au
  • Phone: 02 9416 2992
  • Fax: 02 9416 2992
TLC Aged Care
TLC Aged Care runs 7 aged care homes in the Melbourne and Geelong region.
http://www.tlchomes.com.au
  • Phone: 03 9458 7777
  • Fax: 03 9458 7797
Total Aged Services
Total Aged Services run workshops and conferences and provides resources for aged care in Australia.
http://www.totalagedservices.com.au
  • Phone: 03 9571 5606
  • Fax: 03 9571 9708
Uniting Aged Care
Uniting Aged Care provides community and residential aged care services in Victoria and Tasmania.
http://www.uacvt.org.au
  • Phone: 03 9251 5990
  • Fax: 03 9251 5971

Carers

Carers Australia
Carers Australia is a national organisation for carers of people with a disability, mental illness, chronic condition or who are frail aged. They represent the needs and interests of carers at the national level through advocating for carers needs and interests in the public arena.
www.carersaustralia.com.au
  • Phone: 02 6122 9900
  • Fax: 02 6122 9999

Community Care & Awareness

Carers Australia
Carers Australia is a national organisation for carers of people with a disability, mental illness, chronic condition or who are frail aged. They represent the needs and interests of carers at the national level through advocating for carers needs and interests in the public arena.
www.carersaustralia.com.au
  • Phone: 02 6122 9900
  • Fax: 02 6122 9999

Key Agencies

Aged and Community Care Victoria
Aged and Community Care Victoria represents aged care organisations and services and provides advocacy for aged care in Victoria.
http://www.accv.com.au/
  • Phone: 03 9805 9400
  • Fax: 03 9805 9455
Aged Care and Community Services Australia
Aged Care and Community Services Australia (ACCSA) is the peak body representing aged and community care in Australia and provides information about the aged and community care services available.
http://www.agedcare.org.au
  • Phone: 03 9686 3460
  • Fax: 03 9686 3453
Aged Care Association Australia NSW
Aged Care Association Australia NSW represents private, charitable, church and community organisations and services who provide aged care in NSW.
http://www.acaansw.com.au/
  • Phone: 02 9212 6922
  • Fax: 02 9212 3488
Aged Care Standards and Accreditation Agency Ltd
The Aged Care Standards and Accreditation Agency manage the accreditation of residential aged care, report services who do not meet the aged care standards to the Department of Health and Ageing and promote high quality in Aged Care in Australia.
www.accreditation.org.au/
  • Phone: 02 9633 1711
  • Fax: 02 9633 2422
Alzheimer's Australia
Alzheimer's Australia is the national peak body for people living with dementia, their families and carers and provides leadership in policy and services.
www.alzheimers.org.au
  • Phone: 02 6254 4233
  • Free Call: 1800 100 500
Australian Government - Department of Health and Ageing
This government organisation is Australia's health management system. It aims to educate, support and promote all Australians about various conditions, while informing the country about certain diseases in the hope of preventing their spread, and therefore creating a healthier Australia.
www.health.gov.au
  • Phone: 02 6289 1555
  • Fax: 02 6281 6946
  • Freecall: 1800 020 103
Carers Australia
Carers Australia is a national organisation for carers of people with a disability, mental illness, chronic condition or who are frail aged. They represent the needs and interests of carers at the national level through advocating for carers needs and interests in the public arena.
www.carersaustralia.com.au
  • Phone: 02 6122 9900
  • Fax: 02 6122 9999
National Aged Care Alliance
The National Aged Care Alliance represents the body of peak national organisations in aged care.
http://www.naca.asn.au
  • Phone: 02 6232 6533
  • Fax: 02 6232 6610
Royal College of Nursing Australia
The Royal College of Nursing Australia is an organisation that represents all areas of nursing in Australia and provides advocacy and information about nursing including nursing scholarships and related government policy.
http://www.rcna.org.au
  • Phone: 02 6283 3400
  • Fax: 02 6282 3565

National Government

Australian Government - Department of Health and Ageing
This government organisation is Australia's health management system. It aims to educate, support and promote all Australians about various conditions, while informing the country about certain diseases in the hope of preventing their spread, and therefore creating a healthier Australia.
www.health.gov.au
  • Phone: 02 6289 1555
  • Fax: 02 6281 6946
  • Freecall: 1800 020 103

National Not-For-Profit

Alzheimer's Australia
Alzheimer's Australia is the national peak body for people living with dementia, their families and carers and provides leadership in policy and services.
www.alzheimers.org.au
  • Phone: 02 6254 4233
  • Free Call: 1800 100 500
Carers Australia
Carers Australia is a national organisation for carers of people with a disability, mental illness, chronic condition or who are frail aged. They represent the needs and interests of carers at the national level through advocating for carers needs and interests in the public arena.
www.carersaustralia.com.au
  • Phone: 02 6122 9900
  • Fax: 02 6122 9999

National Private

Aged Care Standards and Accreditation Agency Ltd
The Aged Care Standards and Accreditation Agency manage the accreditation of residential aged care, report services who do not meet the aged care standards to the Department of Health and Ageing and promote high quality in Aged Care in Australia.
www.accreditation.org.au/
  • Phone: 02 9633 1711
  • Fax: 02 9633 2422

Support

Aged and Community Care Victoria
Aged and Community Care Victoria represents aged care organisations and services and provides advocacy for aged care in Victoria.
http://www.accv.com.au/
  • Phone: 03 9805 9400
  • Fax: 03 9805 9455
Aged and Community Services Western Australia
Aged and Community Services Western Australia is the peak body representing non-profit residential facilities and community care for the aged and disabled in Western Australia.
http://www.acwa.com.au/
  • Phone: 08 9244 8233
  • Fax: 08 9244 8122
Aged Care Australia
Aged Care Australia is a Department of Health and Ageing's website, designed to provide easily accessible information about aged care and aged care services.
http://www.agedcareaustralia.gov.au
  • Phone: 1800 500 853
Aged Care Queensland
Aged Care Queensland is made up of around 400 members who provide Aged Care Services in Queensland. Aged Care Queensland promotes its members in the community and to Government and keeps them informed about policy development and other matters that affect them.
http://www.acqi.org.au
  • Phone: 07 3725 5555
Alzheimer's Australia
Alzheimer's Australia is the national peak body for people living with dementia, their families and carers and provides leadership in policy and services.
www.alzheimers.org.au
  • Phone: 02 6254 4233
  • Free Call: 1800 100 500