Access Built Environments Services

In this section you will find a variety of resources, services and programs that exist to ensure homes and buildings are safe and accessible for all people. From home modifications to commercial regulations, the latest developments in universal housing design in Australia and innovative programs for the future of buildings in our society.
City of Melbourne
The official website of the City of Melbourne, everything you need to know about the capital city of the State of Victoria.
www.melbourne.vic.gov.au
Ergonomics in Australia
Provides information about ergonomics, safety and injury prevention and provides workplace planning and injury prevention services.
http://www.ergonomics.com.au
  • Phone: 03 9376 1844
HAND
A non - profit organisation that supports people with an intellectual disability and their families by providing leisure and lifestyle services and oppertunities.
http://www.hand.org.au
  • Phone: 07 3856 0281
  • Fax: 07 3856 1388
Morris Goding Accessibility Consulting
Morris Goding Accessibility Consulting review, audit and certify new and existing building developments based on Australian Standards, Council DCP’s and the Building Code of Australia and aim to help those with a disability live independantly and equally within the community.
http://mgac.com.au/
  • Phone: 02 9692 9322
  • Fax: 02 9692 8433

Community Care & Awareness

Vision Australia - Access Advice & Consultancy
Offers assistance and advice to improve access to information, products, services and the built environment for people who are blind or vision impaired. This assists governments, organisations and businesses to plan, design and produce accessible services and products.
www.visionaustralia.org.au
  • Phone: 1300 84 74 66
  • Fax: 02 9747 5993
Access for All Alliance
A volunteer community group that aims to ensure that people with disabilities, the aged and people with children in prams are able to access any building, with equity, dignity and safety.
www.accessforall.org.au
Archicentre
The building advisory service of the Royal Australian Insitute of Architects, provides free information and advice on anything to do with housing, design issues, accessible housing and what to expect from using an architect.
www.archicentre.com.au
  • Phone: 1300 13 45 13
ParaQuad - Community Housing Team
Provision of advice, education and training in the areas of community access, home access and suitable housing, for people with a spinal cord injury or other similar physical disability.
www.paraquad.org.au
  • Phone: 02 8741 5600
  • Fax: 02 8741 5650
Department of Housing QLD - Home Access
An initiative by the Department of Housing QLD to address the need for accessible housing in the private housing system (private rental and owner occupation) and to enhance housing options for people with a disability.
www.housing.qld.gov.au
Department of Housing QLD - Home Adapt Loan
The loan is to be used to modify a home so a person with a disability can undertake usual day-to-day activities around their home with increased health, safety and/or independence.
www.housing.qld.gov.au
Department of Housing QLD - Home and Community Care Home Modification Services
A joint Commonwealth/State Home and Community Care Program administered by Queensland Health. Home modification services are administered by the Department of Housing, with the aim of assisting older people and people with a disability to remain at home.
www.housing.qld.gov.au
Department of Housing QLD - Home Assist Secure
A program to remove some of the practical housing-related difficulties experienced by older people and people with a disability who wish to remain living in their home. The service provides free information and referrals about home maintenance, falls prevention, repairs and modifications and home security. Subsidised assistance for minor home maintenance, repairs and modifications which relate to health, safety and security, is also available for eligible clients.
www.housing.qld.gov.au
Department of Veteran Affairs - Homefront
This program provides a free home assessment by a trained assessor who will identify fall and accident hazards in and around the home for Veterans.
www.dva.gov.au
  • Phone: 133 254
Home Modification and Maintenance Service Directory NSW
The Home Modification and Maintenance Service Directory NSW provides contact details for home modification and maintenance services in NSW.
www.nswhmms.org
Department of Ageing, Disability and Home Care NSW (DADHC) - Home Modification and Maintenance Service (HMMS)
Provide modification and some maintenance work for people who are frail aged, people with disabilities and their carers so they may live more independently in the community and remain in their homes longer.
www.nswhmms.org
  • (02) 6622 8386
Independent Living Centre NSW
Displays a comprehensive range of products and equipment to assist with daily living activities and provides a range of services, information and resources.
www.ilcnsw.asn.au
  • Phone: 1300 885 886
  • Fax: 02 9890 0966
Independent Living Centres Australia
Information resource centres that provide a comprehensive range of products, services and equipment to assist with daily living activities.
www.ilcaustralia.org
Department of Employment and Workplace Relations (DEWR) - JobAccess
An Australian Government initiative offering information, advice and practical workplace solutions for people with a disability and their employers.
www.jobaccess.gov.au
  • Freecall: 1800 464 800
  • Fax: 08 9388 7799
Master Builders Association Australia - Master Builders Association ACT
Provides a number of free services including finding the right builder, the Canberra Building Information Centre, a dispute resolution service and Housing for Life advice.
www.mba.org.au
  • Phone: 02 6202 8888
  • Fax: 02 6202 8877
Spinal Cord Injuries Australia - SCI Access Australia
Provides professional and introductory training courses in access related subjects. Provides and is involved in many Access services and committees.
www.scia.org.au
  • Phone: 02 9661 8855
Department of Public Works QLD - Smart Housing
An initiative by the Department of Housing QLD to raise awareness of sustainable housing principles in the building industry and with consumers.
www.smarthousing.qld.gov.au
State and Territory Housing Agencies
Each state has programs aimed at providing housing assistance and improving home access.
ACT - www.dhcs.act.gov.au
NSW - www.housing.nsw.gov.au
NT - www.territoryhousing.nt.gov.au
QLD - www.housing.qld.gov.au
SA - www.familiesandcommunities.sa.gov.au
TAS - www.service.tas.gov.au
http://hnb.dhs.vic.gov.au/OOH/ne5ninte.nsf/Home+Page/OOH-Internet~OOH-Internet-HomePage?open
WA - www.dhw.wa.gov.au
  • ACT Phone: 02 6207 1086
  • ACT Fax: 02 6205 0940
  • NSW Phone: 02 8753 8000
  • NSW Fax: 02 8753 8888
  • NT Phone : 08) 8999 8344
  • QLD Phone: 1800 808 107
  • SA Phone: 08 8226 8800
  • SA Fax: 08 8413 9003
  • VIC Phone: 1300 650 172
  • WA Phone: 08 9440 2363
  • WA Fax: 08 9222 4860

Key Agencies

Australian Building Codes Board
Oversees issues relating to health, safety, amenity and sustainability in buildings through the creation of nationally consistent building codes, standards, regulatory requirements and regulatory systems.
www.abcb.gov.au
  • Phone: 1300 134 631
Australian Federation of Disability Organisations
The primary national consumer voice to Government that fully represents the interests of all people with disability across Australia.
www.disfed.org.au
  • Phone:: 03 9662 3324
  • Phone: 03 9662 3324
Australian Government - Department of Families, Community Services and Indigenous Affairs
A commonwealth government department involved in developing and implementing income security policies and programs, services for people with disabilities and families with children, community support services, family relationship services and public housing.
www.facs.gov.au
  • Tollfree: 1300 653 227
  • TTY: 1800 260 402
Australian Government - Department of Health and Ageing
This government organisation is Australia's health management system. It aims to educate, support and promote all Australians about various conditions, while informing the country about certain diseases in the hope of preventing their spread, and therefore creating a healthier Australia.
www.health.gov.au
  • Phone: 02 6289 1555
  • Fax: 02 6281 6946
  • Freecall: 1800 020 103
Australian Heritage Council
The principal adviser to the Australian Government on heritage matters. Provides information about the functions of the Australian Heritage Commission, detailed information about new heritage laws and publications.
www.ahc.gov.au
  • Phone: 02 6274 1111
Australian Network for Universal Housing Design (ANUHD)
A group of people and organisations that support policy, regulatory, planning and market based incentives for universal design for housing in Australia.
www.anuhd.org
  • Phone: 02 9370 3100
  • Fax: 02 9318 1372
Council of the Ageing
Council of the Ageing is Australia's leading seniors' organisation, with individual members and seniors organisation members in all states and territories.
www.cota.org.au
  • Telephone: 08 8232 0422
  • Fax: 08 8232 0433
Department of Veteran Affairs
Oversees programs for veterans of Australian Defence Forces, widows, widowers and their dependants. These include income support, compensation, care and commemoration programs.
www.dva.gov.au
  • Phone: 133 254
Housing Industry Australia (HIA)
Housing Industry Australia is Australia's largest residential building organisation. It's primary role is to represent the interests of the whole housing industry. Members include builders, trade contractors, design professionals, kitchen and bathroom specialists, manufacturers and suppliers.
www.hia.com.au
  • Phone: 02 6245 1300
  • Fax: 02 6245 1444
Human Rights and Equal Opportunity Commission
The Human Rights and Equal Opportunity Commission is a national independent statutory government body that has responsibilities for inquiring into alleged infringements under the Racial Discrimination Act, Sex Discrimination Act, Disability Discrimination Act, Age Discrimination Act and alleged infringements of human rights.
www.hreoc.gov.au
  • Phone: (02) 9284 9600
  • TTY: 1800 620 241
  • Fax: (02) 9284 9611
Master Builders Association Australia
Master Builders Association Australia is the major Australian building and construction industry association. It's primary role is to promote the viewpoints and interests of the building and construction industry.
www.masterbuilders.com.au
  • Phone: 02 6202 8888
  • Fax: 02 6202 8877
National Disability Services
Represents the specific interests of the non government organisations that play the major roles in disability service provision in Australia.
www.nds.org.au
  • Phone: 02 6283 3200
  • Fax: 02 6281 3488
OT Australia
The peak professional body representing the interests of occupational therapists across the country.
www.ausot.com.au
  • Phone: 03 9415 2900
  • Fax: 03 9416 1421
People With Disability Australia
A national peak disability rights and advocacy organisation.
www.pwd.org.au
  • Phone: 02 9370 3100
  • Freecall: 1800 422 015
  • Fax: 02 9318 1372
Physical Disability Council of Australia
The peak body representing the physical disability sector at a state and national level.
www.pdca.org.au
  • Phone: 02 6566 9232
Property Council of Australia
The Property Council of Australia is the leading advocate for the Australian property industry. Providing advocacy, information, networking, communications and professional development services.
www.propertyoz.com.au
  • Phone: 02 9033 1900
  • Fax: 02 9033 1991
Standards Australia
Standards Australia is Australia's peak standards body. It develops Australian Standards of public benefit and national interest and supports excellence in design and innovation through the Australian Design Awards.
www.standards.org.au
  • Phone: 02 9237 6000
  • Fax: 02 9237 6010

National Government

Australian Building Codes Board
Oversees issues relating to health, safety, amenity and sustainability in buildings through the creation of nationally consistent building codes, standards, regulatory requirements and regulatory systems.
www.abcb.gov.au
  • Phone: 1300 134 631
Australian Government - Department of Families, Community Services and Indigenous Affairs
A commonwealth government department involved in developing and implementing income security policies and programs, services for people with disabilities and families with children, community support services, family relationship services and public housing.
www.facs.gov.au
  • Tollfree: 1300 653 227
  • TTY: 1800 260 402
Australian Government - Department of Health and Ageing
This government organisation is Australia's health management system. It aims to educate, support and promote all Australians about various conditions, while informing the country about certain diseases in the hope of preventing their spread, and therefore creating a healthier Australia.
www.health.gov.au
  • Phone: 02 6289 1555
  • Fax: 02 6281 6946
  • Freecall: 1800 020 103
Australian Greenhouse Office (AGO)
Part of the Department of the Environment and Water Resources, it delivers the majority of programmes under the Australian Government's climate change strategy.
www.greenhouse.gov.au
Australian Heritage Council
The principal adviser to the Australian Government on heritage matters. Provides information about the functions of the Australian Heritage Commission, detailed information about new heritage laws and publications.
www.ahc.gov.au
  • Phone: 02 6274 1111
Department of Veteran Affairs
Oversees programs for veterans of Australian Defence Forces, widows, widowers and their dependants. These include income support, compensation, care and commemoration programs.
www.dva.gov.au
  • Phone: 133 254
Department of Veteran Affairs - Homefront
This program provides a free home assessment by a trained assessor who will identify fall and accident hazards in and around the home for Veterans.
www.dva.gov.au
  • Phone: 133 254
Human Rights and Equal Opportunity Commission
The Human Rights and Equal Opportunity Commission is a national independent statutory government body that has responsibilities for inquiring into alleged infringements under the Racial Discrimination Act, Sex Discrimination Act, Disability Discrimination Act, Age Discrimination Act and alleged infringements of human rights.
www.hreoc.gov.au
  • Phone: (02) 9284 9600
  • TTY: 1800 620 241
  • Fax: (02) 9284 9611
Department of Employment and Workplace Relations (DEWR) - JobAccess
An Australian Government initiative offering information, advice and practical workplace solutions for people with a disability and their employers.
www.jobaccess.gov.au
  • Freecall: 1800 464 800
  • Fax: 08 9388 7799

National Not-For-Profit

Vision Australia - Access Advice & Consultancy
Offers assistance and advice to improve access to information, products, services and the built environment for people who are blind or vision impaired. This assists governments, organisations and businesses to plan, design and produce accessible services and products.
www.visionaustralia.org.au
  • Phone: 1300 84 74 66
  • Fax: 02 9747 5993
Archicentre
The building advisory service of the Royal Australian Insitute of Architects, provides free information and advice on anything to do with housing, design issues, accessible housing and what to expect from using an architect.
www.archicentre.com.au
  • Phone: 1300 13 45 13
Australian Academy of Technological Science & Engineering
Aims to promote the application of scientific and engineering knowledge to practical purposes, particularly the development and practice of existing and new technologies.
www.atse.org.au
Australian Federation of Disability Organisations
The primary national consumer voice to Government that fully represents the interests of all people with disability across Australia.
www.disfed.org.au
  • Phone:: 03 9662 3324
  • Phone: 03 9662 3324
Australian Housing and Urban Research Institute
Dedicated to drawing together researchers, policy-makers, industry and the community to achieve better housing outcomes.
www.ahuri.edu.au
Australian Network for Universal Housing Design (ANUHD)
A group of people and organisations that support policy, regulatory, planning and market based incentives for universal design for housing in Australia.
www.anuhd.org
  • Phone: 02 9370 3100
  • Fax: 02 9318 1372
Council of the Ageing
Council of the Ageing is Australia's leading seniors' organisation, with individual members and seniors organisation members in all states and territories.
www.cota.org.au
  • Telephone: 08 8232 0422
  • Fax: 08 8232 0433
Housing Industry Australia (HIA)
Housing Industry Australia is Australia's largest residential building organisation. It's primary role is to represent the interests of the whole housing industry. Members include builders, trade contractors, design professionals, kitchen and bathroom specialists, manufacturers and suppliers.
www.hia.com.au
  • Phone: 02 6245 1300
  • Fax: 02 6245 1444
Independent Living Centres Australia
Information resource centres that provide a comprehensive range of products, services and equipment to assist with daily living activities.
www.ilcaustralia.org
Master Builders Association Australia
Master Builders Association Australia is the major Australian building and construction industry association. It's primary role is to promote the viewpoints and interests of the building and construction industry.
www.masterbuilders.com.au
  • Phone: 02 6202 8888
  • Fax: 02 6202 8877
National Disability Services
Represents the specific interests of the non government organisations that play the major roles in disability service provision in Australia.
www.nds.org.au
  • Phone: 02 6283 3200
  • Fax: 02 6281 3488
People With Disability Australia
A national peak disability rights and advocacy organisation.
www.pwd.org.au
  • Phone: 02 9370 3100
  • Freecall: 1800 422 015
  • Fax: 02 9318 1372
Physical Disability Council of Australia
The peak body representing the physical disability sector at a state and national level.
www.pdca.org.au
  • Phone: 02 6566 9232
Property Council of Australia
The Property Council of Australia is the leading advocate for the Australian property industry. Providing advocacy, information, networking, communications and professional development services.
www.propertyoz.com.au
  • Phone: 02 9033 1900
  • Fax: 02 9033 1991

National Private

Standards Australia
Standards Australia is Australia's peak standards body. It develops Australian Standards of public benefit and national interest and supports excellence in design and innovation through the Australian Design Awards.
www.standards.org.au
  • Phone: 02 9237 6000
  • Fax: 02 9237 6010

Professional Association

Australian Institute of Building Surveyors (AIBS)
Recognised nationally and internationally as the peak professional body representing Building Surveyors in Australia. Building Surveyors are responsible for making sure buildings are safe, energy efficient, accessible and meet all legal requirements. They evaluate and assess plans, conduct inspections and issue building permits for example, occupancy permits.
www.aibs.com.au
OT Australia
The peak professional body representing the interests of occupational therapists across the country.
www.ausot.com.au
  • Phone: 03 9415 2900
  • Fax: 03 9416 1421
Royal Australian Institute of Architects
The Royal Australian Institute of Architects is a national body that keeps members abreast of the latest ideas, technology and trends in architecture by providing detailed advice including practice, law, cautionary and client notes, and co-ordinating an extensive CPD program at both national and state level.
www.architecture.com.au
  • Phone: 02 6208 2100
  • Fax: 02 6208 2106

State Government

Department for Families and Community (DFC)
www.familiesandcommunities.sa.gov.au
Department of Health and Community Care
www.health.act.gov.au
Department of Health WA
The Department of Health WA coordinates and informs people on health services within Western Australia.
www.health.wa.gov.au
  • Phone: 08 9222 4222
  • Fax: 08 9222 4046
Department of Housing and Works WA
Represents all of the State Government's housing and works functions. The Department covers public and community housing, Aboriginal and regional housing, Keystart home loans, property sales, major government projects, capital works projects, and property and facilities maintenance and services.
www.dhw.wa.gov.au
Department of Housing NSW
Provides a range of housing solutions to support people in need. The Department of Housing encompasses Public Housing, the Office of Community Housing, the Home Purchase Advisory Service and the Centre for Affordable Housing.
www.housing.nsw.gov.au
Department of Housing QLD
www.housing.qld.gov.au
Department of Justice and Attorney General QLD
Delivers a diverse range of services that help to build a safe, just and supportive society. As the name implies, the Department has two broad functions: justice administration with the court system as its focus, and the Attorney-General's role as the State's chief law officer and the legal representative for the community at large.
www.justice.qld.gov.au
Department of Public Works QLD
www.build.qld.gov.au
Department of Housing QLD - Home Access
An initiative by the Department of Housing QLD to address the need for accessible housing in the private housing system (private rental and owner occupation) and to enhance housing options for people with a disability.
www.housing.qld.gov.au
Department of Housing QLD - Home Adapt Loan
The loan is to be used to modify a home so a person with a disability can undertake usual day-to-day activities around their home with increased health, safety and/or independence.
www.housing.qld.gov.au
Department of Housing QLD - Home and Community Care Home Modification Services
A joint Commonwealth/State Home and Community Care Program administered by Queensland Health. Home modification services are administered by the Department of Housing, with the aim of assisting older people and people with a disability to remain at home.
www.housing.qld.gov.au
Department of Housing QLD - Home Assist Secure
A program to remove some of the practical housing-related difficulties experienced by older people and people with a disability who wish to remain living in their home. The service provides free information and referrals about home maintenance, falls prevention, repairs and modifications and home security. Subsidised assistance for minor home maintenance, repairs and modifications which relate to health, safety and security, is also available for eligible clients.
www.housing.qld.gov.au
Home Modification and Maintenance Service Directory NSW
The Home Modification and Maintenance Service Directory NSW provides contact details for home modification and maintenance services in NSW.
www.nswhmms.org
Department of Ageing, Disability and Home Care NSW (DADHC) - Home Modification and Maintenance Service (HMMS)
Provide modification and some maintenance work for people who are frail aged, people with disabilities and their carers so they may live more independently in the community and remain in their homes longer.
www.nswhmms.org
  • (02) 6622 8386
Office of Housing Victoria
The Office of Housing Victoria works to ensure safe, appropriate and affordable housing, with access to employment and education, and a range of community services. One of the eight divisions of the Department of Human Services, the Office of Housing is responsible to the Minister for Housing. The department also oversees Disability Services, the Office for Children and Metropolitan, Rural and Regional Health and Aged Care Services.
http://hnb.dhs.vic.gov.au/ooh/ne5ninte.nsf/Home+Page/OOH-Internet~OOH-Internet-HomePage?open
  • Phone: 1300 650 172
Department of Public Works QLD - Smart Housing
An initiative by the Department of Housing QLD to raise awareness of sustainable housing principles in the building industry and with consumers.
www.smarthousing.qld.gov.au
Territory Housing
Territory Housing's key functional responsibilities include improving the provision of public housing, enhancing access to affordable home ownership opportunities, providing housing assistance to Government employees with housing entitlements, and supporting the provision of housing assistance to clients with special needs.
www.territoryhousing.nt.gov.au
  • Phone: 08 8999 8344

State Not-For-Profit

Access for All Alliance
A volunteer community group that aims to ensure that people with disabilities, the aged and people with children in prams are able to access any building, with equity, dignity and safety.
www.accessforall.org.au
Building Commission of Victoria
A statutory authority that oversees the building control system in Victoria. The Commission oversees building legislation, regulates building practices, advises Government, and provides services to industry and consumers.
www.buildingcommission.com.au
Disability Council NSW
The Disability Council NSW is the official advisory body to the State Government on disability matters. The Council also provides advice to the Commonwealth on the effect of national policy at a State level.
www.disabilitycouncil.nsw.gov.au
  • Tel/TTY: (02) 9211-2866
  • Fax: (02) 9211-2271
Independent Living Centre NSW
Displays a comprehensive range of products and equipment to assist with daily living activities and provides a range of services, information and resources.
www.ilcnsw.asn.au
  • Phone: 1300 885 886
  • Fax: 02 9890 0966
Local Government and Shires Associations of New South Wales (LGSA)
The peak industry bodies for Local Government in NSW, the associations implement Executive and Conference decisions and provide research support for the policy positions and standing committees of both Associations.
www.lgsa.org.au
  • Ph:: 02 9242 4000
  • Facsimile: 02 9242 4111
Master Builders Association Australia - Master Builders Association ACT
Provides a number of free services including finding the right builder, the Canberra Building Information Centre, a dispute resolution service and Housing for Life advice.
www.mba.org.au
  • Phone: 02 6202 8888
  • Fax: 02 6202 8877

State Private

Spinal Cord Injuries Australia - SCI Access Australia
Provides professional and introductory training courses in access related subjects. Provides and is involved in many Access services and committees.
www.scia.org.au
  • Phone: 02 9661 8855
University of Sydney
The University of Sydney is considered to be Australia's leading university and also conducts research into a variety of medical and health areas.
www.usyd.edu.au
  • Phone: 02 9351 2222

Support

Independent Living Centres Australia
Information resource centres that provide a comprehensive range of products, services and equipment to assist with daily living activities.
www.ilcaustralia.org
National Disability Services
Represents the specific interests of the non government organisations that play the major roles in disability service provision in Australia.
www.nds.org.au
  • Phone: 02 6283 3200
  • Fax: 02 6281 3488