Buying on behalf of your Organisation?

We try to carry most items in stock with our key manufacturers but as our range is large and growing this will not always be possible. We work on a maximum 4 week order fulfilment capacity with our manufacturers in the case of any item not being in stock.

The well respected brands of Guardian and Coopers are often an “order” item so please be aware of this.
We will notify you within 24 hours if your specific product ordered is not in stock and we will track your order fully. We are happy to provide you with any updates as required until you receive your order.

How to register for ordering

To begin organisation ordering with Accessibility Online, we ask that you first register your details by filling in a quick online form. From here, one of our staff will review your details and you will be notified via email or phone once your account is setup.

How to make your order

Ordering a complex and expensive item like a Hilo nursing care bed or a scooter online can seem like a scary thing to do. Don’t worry. We are here to help you with product information and advice from our friendly and qualified Occupational Therapists. You can reach them by phone on 1300 ACCESS or via email - sales@accessibility.com.au.

Once you have made your choice you simply need your purchase order number and you can order in one of four ways:

  1. Online – simply add the items that you would like to order to your cart and use the login details provided upon registration when you are ready to checkout.
  2. By Phone – call 1300 ACCESS and we will process your order for you. To do this we will need to collect your purchase order number, Product name and code and quantity, your organisations invoicing details and the full shipping details.
  3. By Email - to sales@accessibility.com.au and please provide us with your purchase order number, product name and code and quantity, your invoicing details and full shipping details with contact phone details.
  4. By Fax – complete this order form and then send direct to Kerrie Thomsen at fax (03) 8648 5681.