Quick Links: National Government Agencies

Attorney-General's Department
Provides essential expert support to the Government in the maintenance and improvement of Australia's system of law and justice.
www.ag.gov.au
Phone: 02 6250 6666

Australian Building Codes Board
Oversees issues relating to health, safety, amenity and sustainability in buildings through the creation of nationally consistent building codes, standards, regulatory requirements and regulatory systems.
www.abcb.gov.au
Phone: 1300 134 631

Australian Bureau of Statistics
Aims to assists and encourage informed decision making, research and discussion within governments and the community, by leading a high quality, objective and responsive national statistical service.
www.abs.gov.au
Phone: 1300 135 070

Australian Greenhouse Office
Part of the Department of the Environment and Water Resources, it delivers the majority of programmes under the Australian Government's climate change strategy.
www.greenhouse.gov.au
Phone: 02 6274 1888

Australian Hearing
An Australian government agency and one of the largest hearing service providers in the world with a reputation for innovation and world-leading practices.
www.hearing.com.au
Phone: 02 9412 6800
TTY: 02 9412 6802

Australian Heritage Council
The principal adviser to the Australian Government on heritage matters. Provides information about the functions of the Australian Heritage Commission, detailed information about new heritage laws and publications.
www.ahc.gov.au
Phone: 02 6274 1111

Australian Institute of Family Studies
A statutory authority established to promote the identification and understanding of factors affecting marital and family stability in Australia.
www.aifs.gov.au
Phone: 03 9214 7888

Australian Institute of Health and Welfare
Australia's national agency for health and welfare statistics and information.
www.aihw.gov.au
Phone: 02 6244 1000

Australian Research Council
A statutory authority that aims to advance Australia's research excellence to be globally competitive and deliver benefits to the community.
www.arc.gov.au
Phone: 02 6287 6600

Department of Communications, Information Technology and the Arts
Aims to work toward a better future for all Australians by developing a world-class Australian communications and information technology sector and excellence in culture and sport.
www.dcita.gov.au
Phone: 02 6271 1000

Department of Education, Science and Training
Works in collaboration with the states and territories to develop and implement policies to ensure the continuing relevance of education, science and training to contemporary needs and the growing requirement for lifelong learning.
www.dest.gov.au
Phone: 1300 363 079

Department of Employment and Workplace Relations
Provides the government with high quality advice, programmes and services to achieve the following outcomes: efficient and effective labour market assistance, higher productivity, higher pay workplaces and increased workforce participation.
www.dewr.gov.au
Phone: 02 6121 6000

Department of Family, Community Services and Indigenous Affairs
This department is involved in developing and implementing income security policies and programs, services for people with disabilities and families with children, community support services, family relationship services and public housing.
www.facs.gov.au
Free call: 1300 653 227
TTY: 1800 260 402

Department of Health and Ageing
Australia's health management system, it aims to educate, support and promote all Australians about various conditions, while informing the country about certain diseases in the hope of preventing their spread, and therefore creating a healthier Australia.
www.health.gov.au
Free call: 1800 020 103

Department of Health and Ageing ? Therapeutic Goods Administration
Exists to ensure that therapeutic goods are assessed for safety, quality and efficacy at a standard equal to that of comparable countries and that the Australian community has access, within reasonable time, to modern therapeutic advances. Separate Branches of the TGA are responsible for prescription drug evaluation, regulation of therapeutic devices, over-the-counter drug regulations and compliance issues, and general administration.
www.health.gov.au
Free call: 1800 020 103

Department of Human Services
Improves the delivery of important government services by bringing together six agencies: Centrelink, Medicare Australia, Child Support Agency, Health Services Australia, Commonwealth Rehabilitation Services and Australian Hearing.
www.humanservices.gov.au
Phone: 1300 650 172

Department of Industry, Tourism and Resources
Plays a key role in increasing prosperity for all Australians through internationally competitive and sustainable business. Encompasses all manufacturing and service sectors, including tourism.
www.industry.gov.au
Phone: 1800 024 095

Department of Veteran Affairs
Oversees programs for veterans of Australian Defence Forces, widows, widowers and their dependants. These include income support, compensation, care and commemoration programs.
www.dva.gov.au
Phone: 133 254

Centrelink
Provides information about payments and services for parents or carers who care for children with a profound disability.
http://www.centrelink.gov.au/
Phone: 131 021

Commonwealth of Australian Law
ComLaw is an integral part of the Australian Law Online initiative to bring low- or no-cost access to the law for the community and is maintained by the Australian Attorney-General's Department.
http://www.comlaw.gov.au/
Phone: 1300 726 631 

Commonwealth Rehabilitation Service
Provider of vocational rehabilitation, injury and disability management services for different types of workplaces all over Australia. Allied health professionals and employment consultants are employed to help people with a disability or injury get and keep employment as well as find solutions that will prevent injury.
www.crsaustralia.gov.au
Phone: 1800 277 277

Family Assistance Office
Set up by the Australian Government to give Australian families better access to government services. Family Assistance Offices have been set up in Medicare Australia offices, Centrelink Customer Service Centres and Tax Office Shopfronts across the country, offering a range of payments to support families with their work and family responsibilities.
www.familyassist.gov.au
Phone: 136 150

Human Rights & Equal Opportunity Commission
A national independent statutory body that has responsibilities for inquiring into alleged infringements under the Racial Discrimination Act, Sex Discrimination Act, Disability Discrimination Act, Age Discrimination Act and alleged infringements of human rights.
www.hreoc.gov.au
Phone: 02 9284 9600
TTY: 1800 620 241

Medicare Australia
Aims to ensure that all Australians have access to free or low-cost medical, optometrical and hospital care while being free to choose private health services and in special circumstances allied health services.
http://www.medicareaustralia.gov.au/
Phone: 13 20 11

National Health and Medical Research Council
Australia's peak body for supporting health and medical research; for developing health advice for the Australian community, health professionals and governments; and for providing advice on ethical behaviour in health care and in the conduct of health and medical research.
www.nhmrc.gov.au
Phone: 1300 064 672

Office of the Commissioner for Complaints
Aims to promote effectiveness in complaints resolution and foster excellence in public administration.
http://www.commissionerforcomplaints.net.au/index.htm
Phone: 1800 550 552